Partnerships
Lessons Learnt
Partners to align under a compelling vision.
Many of the examples quoted in this Toolkit started with multiple partners aligning to a compelling vision. For example, improving the ranking of the city in the ‘Swachh Survekshan’ ranking list. A powerful vision when brought to mainstream by different stakeholders and supported by visible top-down action, has the potential to stir positive reinforcement for local municipalities, sanitation staff, and communities. The sense of pride that gets attached to such initiatives, propels action, participation, and collaboration.
Waste is a local issue and context is always key.
Every region and community has unique needs and challenges, a one-size-fits-all approach does not work. Successful partnerships take into account the local context, communities and their needs– adapting models to fit specific cultural, economic, and social dynamics. These nuances ensure adding relevance to the solutions.
Partnerships thrive when each stakeholder sees a clear benefit.
Whether it’s through economic returns, social impact, or operational efficiency, a “value in, value out” approach is crucial. By ensuring each partner’s contributions and benefits are aligned, the system becomes self-sustaining, fostering longevity and sustainability.
Integration, not silos, drives real change.
Waste management is an interconnected system, where the actions of one stakeholder impact the rest of the chain. True success comes from integration – ensuring that efforts are aligned end-to-end, from households to recyclers. By breaking down silos and fostering collaboration across the entire value chain, a unified system can deliver sustainable impact.
: Partnership
Infrastructure
Lessons Learnt
Decentralized infrastructure as a solution to municipal waste challenges.
Beyond simply processing recyclables, MRFs are pivotal in addressing the larger problem of municipal waste. They help manage the vast waste volumes generated by cities, reducing the pressure on central landfills. A decentralized MRF model promotes localized solutions, demonstrating to the public the economic and environmental benefits of systematic waste segregation and processing at the community level.
Clear value proposition leads to financial viability.
For all stakeholders – municipalities, social enterprises, and recyclers– a well-defined value proposition is essential. When each partner sees clear benefits, the system becomes less reliant on grant funding and more self-sustaining. This contributes to making any model stable, scalable, and therefore financially viable in the long-term.
The key to success is integration, not reinvention.
One of our most valuable insights has been that the key to success lies not in reinventing the wheel, but in integrating existing systems. India’s waste management landscape is highly fragmented and majorly informal, with various stakeholders and processes operating in isolation. Instead of creating entirely new structures, unifying these elements into a well-organized system and streamlining the resources already in place can unlock greater efficiency, scale, and impact.
Inclusion requires investment.
Ensuring meaningful inclusion of Safai Mitras and informal waste workers is crucial for both social equity and operational effectiveness. This inclusion requires targeted investments in training, protective gear, fair compensation, and long-term capacity building. It’s not an organic process – it needs dedicated budgetary support and a clear, intentional strategy. Inclusion must be embedded into the core design, ensuring these workers not only participate but also benefit from the system’s success.
: Infrastructure
Communication
Lessons Learnt
Social norms shape habits.
One of the strongest influences on behavior is social norms. People tend to follow what others around them are doing. When communities see their peers actively segregating waste, they are more likely to adopt the habit themselves.
Infrastructure aids segregation behaviors.
The presence of reliable waste management infrastructure, like collection systems and MRFs significantly boosts the adoption of waste segregation. When people see that their segregated waste is being properly collected and processed, they feel their actions have a real impact.
Small actions have transformative power.
Even small actions, when practiced consistently, can lead to large-scale impact. The idea that “you don’t need everyone to do everything perfectly, but you need everyone to do something” is key. The ripple effect of small, consistent actions can drive significant change in behaviors.
Even a Tow-Truck needs towing sometimes.
Even the most well-meaning individuals need reminders and reinforcements to continue a habit. Building awareness is the first step, but consistent nudges – whether through reminders, prompts, or reinforcing positive feedback – are crucial to keeping habits alive in the long term
: Communication
Safai Mitras
Lessons Learnt
Safai Mitras should be at the front and centre of circularity.
It is important to acknowledge that Safai Mitras are not just workers in the informal waste economy; they are vital agents of change within their communities as well. All circularity initiatives must place Safai Mitras at the forefront, ensuring their voices and contributions shape collective efforts.
Ensuring safety and fair compensation is important.
Occupational safety is paramount for Safai Mitras, yet many circularity initiatives don’t yet prioritize it. As systems become more formalized, embedding safety measures at the core of such initiatives is essential. Additionally, ensuring consistent livelihoods through fair market prices for the waste they collect is crucial; Safai Mitras must receive the true value of their contributions to foster economic stability and enhance their quality of life.
Social inclusion of Safai Mitras is key.
The path to social inclusion of Safai Mitras remains a significant challenge. While many government social protection schemes exist, effective access to these is still a long journey for the community. To truly empower Safai Mitras, concerted efforts are needed to ensure they access the resources and support they need, paving the way for a more equitable society.
Agents of change for sustained impact.
Safai Mitras’ deep knowledge of local contexts and consistent presence in communities makes them agents of change who can influence attitudes and ensure that segregation efforts are upheld over time. Working with them ensures long-term impact, reinforcing the idea that circularity and proper waste management are a shared responsibility.
: Safai Mitras
Citizen Action
Lessons Learnt
Champions can come from anywhere.
We’ve learned that influential voices within a community don’t always come from traditional leadership roles. They can be local leaders, grassroots organizers, or even individuals who are deeply trusted within their communities. The key is identifying these champions who resonate with the community’s values and context. Once identified, it is essential to engage them in a way that creates mutual value – helping them become champions of waste management while also enhancing their personal credibility and influence within the community.
People inspire People.
The power of peer influence cannot be underestimated. When people see others they relate to actively supporting and advocating for something meaningful, they are more likely to follow suit. The influence of seeing someone within the community believe in and practice a behavior encourages others to adopt it. Role models who lead by example create a ripple effect – demonstrating that change is not only possible but achievable.
Amplify the champions.
Acknowledge and celebrate the efforts of the communities and champions you engage – by giving them a platform, making them feel heard, and calling out their wins. Recognizing local champions not only strengthens their connection to the initiative but also inspires others to step up and contribute, creating a cycle of positive reinforcement within the community.
: Citizen Action
: Partnership
: Infrastructure
: Communication
: Safai Mitras
: Citizen Action